Q1. Are you a factory or trading company?
A1: We have own factory, which located in Laizhou, Yantai City, Shandong Province, China.
Q2: Is the sample availble?
A2: Yes, but sample cost will be higher than mass production.
Q3: Could I use our logo on the machine?
A3: Yes, OEM is welcomed.
Q4: How many years warranty of the machine?
A4: 1 year, we provide our customers one year warranty, during warranty period, if there is any parts of the machine went wrong, we will send free ones to you immediately and will guide you how to fix it.
Q5: How about the working life of your machine?
A5: Accordingly to the feedback from our customers, our machine can be used 3 to 5 years.
Q6: How long is the delivery time?
A6: 7-10 days for the sample order; 25-30 days for FCL order depend on the quantity.
Q7: What's your payment terms?
A7: T/T, Western Union, Paypal.
For mass production goods, 30% deposit and 70% balance before shipment; Sample order, 100% all value.